Payless Power

Since 2005, Payless Power has provided underserved Texas customers with secure affordable, reliable electricity. Founded by three brothers, Brandon, Byron, and Brian Young, the company was started as a prepaid retail electric provider (REP) for those with little credit or difficult credit history.

Payless Power’s goal is to provide flexible prepaid and traditional electric plans that are competitively priced while providing the best customer service through the use of technology, innovation, and creative thinking. With 120 employees, Payless Power puts great importance on long-term customer relationships.

Based in Fort Worth, Payless Power serves more than 400 residential communities throughout the Lone Star state. The founders — inspired by their entrepreneurial grandfather —understand the importance of family and small business in Texas, which is why Payless Power helps people stay connected with affordable electricity, regardless of income or credit history. A full disclosure company, Payless Power’s goal is to fully educate customers about their service, costs, and expectations to avoid problems and customer service issues.

Payless Power is a Texas electrical company that genuinely cares about its customers. The company strives to provide “no-surprise” pricing. This is one of their hallmark service features that helps customers avoid hidden charges or excessive penalties.

Payless Power also strives to be as flexible with payments as the customer needs. They allow weekly payments if necessary to fit the customer’s budget. This flexibility sets the company apart since most electric companies give the customer only two options — pay their bill in full or have the electricity shut off. Payless Power lets customers recharge their accounts by making payments from their phone or online whenever the balance is low.

With transparent pricing and easy sign-up with instant approval and no credit checks or deposits, Payless Power has loyal customers all over the Texas area. The company’s stellar customer service staff understands their unique customers’ needs and solves problems with speed and kindness. With call centers in the US, Payless Power prides itself on an easy-to-navigate phone system and quick resolution of customer issues. The company also partners with Utility Choice to provide commercial and business electricity plans. For the future, Payless Power leadership envisions adding traditional and postpaid electricity plans to their range of services.

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